Shipping policy

Shipping information 

  • Our ready-to-assemble products are shipped via reliable logistic companies or a company of your choice if you would like to process shipping with your own account. 
  • We usually ship within 2 business days after you place your order. 
  • If you choose to use your own shipping company, we cannot guarantee the punctual arrival or arrival condition of the product.
  • An adult signature will be required for all deliveries. Please count and inspect the products received. 
  • After the delivery sheet is signed, we cannot take responsibility for any damage to the product that comes after. 
  • If you have received any damaged or missing items, please note this on the delivery receipt. Please file a claim with us (with photos of damaged items) within 5 business days after delivery of the package. 
  • We are not responsible for any items not included on the invoice. Please confirm that your invoice is complete at the time you place your order.
  • We cannot deliver to a site that is not accessible via a truck or van.
  • Delivery is limited to door front.